Your contact to Saméli

Your contact to Saméli

Nice that you're here.

Do you have questions about your order, our collections, or your size?

We at Saméli are happy to be there for you personally.

📧 Email:
sameli_official@hotmail.com

Our customer service usually responds within 24 to 48 hours (Monday to Friday) .

Please note: We are currently only available via email.

🔎 You can also find many answers in our FAQ section, for example about shipping, returns and product information.

We look forward to hearing from you –

Your Saméli Team 🤍

How to Get in Touch with Saméli

If you seek to connect with Saméli, you have several convenient options. You can reach us via email, phone, or our website contact form. Email is often fastest, allowing you to detail your inquiries clearly. However, if you prefer real-time communication, calling is best. Therefore, ensure you have our contact information at hand, as it may vary depending on your location.

Benefits of Contacting Saméli

Engaging with Saméli unlocks various benefits tailored to your needs. Our team is dedicated to providing prompt responses and detailed support. This ensures that you feel valued and heard. Plus, by reaching out, you can get personalized advice and solutions that cater specifically to your situation. This level of care is what sets us apart; we prioritize the needs of our customers because we believe in building lasting relationships.

Availability and response times

We understand that timely communication is crucial, so we ensure our availability aligns with your needs. Our customer support team is ready to assist during standard business hours, and you can expect a response within 24 hours for most inquiries. However, urgent matters receive priority, and we strive to address them immediately. So, whether you reach out during peak hours or off-peak, Saméli is here to support you because your satisfaction is our goal.


Hi all! Feel free to reach out to ask any questions or let us know if you have any issues. We will reply in a timely manner of 1-3 business days. Stay cozy 😊